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Privacy policy

What Kitbound collects, why, who can see it, and how you stay in control. Written to be read, not skimmed past.

Last updated September 27, 2026

The short version

  • You can use Kitbound through your school, which licenses it for you, or on your own. It is free during the beta.
  • We use your information only to run Kitbound for you, and, if you joined through a school, to give that school de-identified reports.
  • We never sell your data and never use it to train third-party AI models.
  • If you joined through a school, your career center sees your progress only if you turn sharing on, and you can see every time they look.
  • You can download everything or delete your account yourself, any time.

What we collect

We collect what you give us and what Kitbound needs to work:

  • Account details: your name, the email you sign in with, how you signed in (email link or Google), your career stage, that you confirmed you are 18 or older, and, if you joined through a school, your school and a personal email if you add one for after graduation.
  • Your background: the résumés, pasted text, and other sources you upload, and the profile, facts, and skills Kitbound builds from them.
  • Your search: the lanes you choose, your search parameters, the bounties on your board, and your notes.
  • Your outreach and prep work: drafts, the contacts you choose, your proof projects, practice answers, and interview details you log.
  • Offer details you enter for offer coaching, which stay private to you.
  • Basic usage events, such as finishing a step, so we can keep the product working, understand how it is used in aggregate, and, for school accounts, report de-identified outcomes to your school.
  • Page views and a few key moments (such as finishing a Trail step) counted by Vercel Web Analytics, and page speed measured by Vercel Speed Insights. Neither uses cookies. Before anything is sent, ids, emails, share links, and tokens are removed from page addresses, and nothing names you.

How we use it

We use your information only to provide Kitbound to you (and to your school, if you joined through one). That includes building your résumés, finding targets, drafting messages for you to review, and preparing you for interviews.

Kitbound works only from what you tell it. It does not look you up, run background checks, or log into any site as you.

Your school and FERPA

This section applies only to accounts provided through a school. If you signed up on your own, FERPA does not apply to your account, and no school can see anything in it.

Kitbound works for your school as a school official with a legitimate educational interest, under the school's direct control and a written data processing agreement. This is the arrangement the Family Educational Rights and Privacy Act (FERPA) allows for services a school provides to its students.

Directory and roster information your school sends us is used only to set up accounts.

AI and your data

  • Your data is never used to train third-party models.
  • We configure our AI provider for zero data retention where it is available, so your prompts are not kept after a response is returned.
  • Every AI suggestion is checked against your own profile. If it adds something you never said, Kitbound flags it and will not let you export or send it until you edit it.

Who can see your information

  • You. Everything in your account is yours to see, change, export, or delete.
  • School accounts only: career center advisors, only if you choose. Sharing is off by default. You can share progress with a specific advisor, and separately decide whether they can see your documents. You can turn either off at any time.
  • School accounts only: your school, in aggregate only. Reports are de-identified and never show a group smaller than 10 students.
  • Kitbound support staff, only with a time-limited support grant approved by you (or, for school accounts, your school's admin), and every action they take is logged.
  • Service providers that run parts of Kitbound for us under contract (hosting, database, email delivery, AI models, speech-to-text, web search, and contact data), only to provide the service.
  • Nobody else. We do not sell or rent your information.

Your access log

Every time an advisor, admin, or support staff member views your student-level data, Kitbound records who, what, when, and why. You can read this log in Settings, under Privacy.

How we protect it

  • Encrypted connections everywhere, and encryption at rest for all stored data.
  • An extra layer of application-level encryption for the most sensitive details: offer details, interviewer emails you paste, and voice practice transcripts.
  • Uploaded files are private and opened only through short-lived signed links.
  • Database rules make sure one student can never read another student's records.
  • Staff access requires a second factor and is audited.

Voice practice and dictation

Mock interview transcripts are saved only if you choose Save. Audio is never stored unless you turn on Keep audio for 7 days, and then it is deleted automatically after 7 days.

How long we keep it

  • Pasted interviewer content is stored with its interview and deleted with it.
  • Kept voice audio is deleted after 7 days.
  • For school accounts, when your school's alumni access window ends, we tell you 30 days before archiving your account, and offer export and deletion first.
  • Accounts you created yourself stay until you delete them.
  • After deletion, only de-identified outcome counts remain.

Your controls in Settings

Everything below is self-serve. You do not need to ask anyone.

  • Advisor sharing: off until you turn it on, one advisor at a time. For each one you choose progress only, or progress and documents, and you can change it or stop sharing whenever you like.
  • Support access: Kitbound support sees your account only if you (or your career center admin) approve a request. Access is read-only, ends on its own after the time shown, and you can end it early.
  • Notifications: choose email and in-app messages for each type. The weekly digest is off unless you choose it.
  • Export: download everything as a ZIP of your records (JSON) and your résumés (PDF and Word). The link works for 24 hours and only for you.
  • Delete: your access ends immediately and everything is permanently removed after 7 days. If you choose Delete now, it is removed right away.
  • Sign out everywhere: ends your sessions on every device at once.

Questions

Write to us at help@kitbound.app. If you joined through a school, you can also ask your career center. If this policy changes in a way that affects you, we will tell you in the app before it takes effect.

Privacy by country

The law where you live gives you specific rights and says how fast we must answer. Read the notice for where you live, and the list of services that process data for us.